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"We are what we repeatedly do...
...excellence, then, is not an act, but a habit." - Aristotle
"Our transformation was very small, but John treated it with the importance of a large one. We only have 10 balusters but the change to our home is dramatic, both visually and emotionally. The eye is immediately drawn to the beautiful wrought iron when you walk in the door of our home.
I was the most impressed with John's attention to detail and the way in which he left the area absolutely immaculate when he left. The whole experience exceeded my expectations!"
Meg Whitaker, Charlotte, NC - September '10 - 10 balusters
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"Thank you so much for my beautiful new staircase. I can't believe the instant transformation. The entire project from the initial consultation to the final implementation went smoother than I expected. Thank you for your patience and allowing me to visit other clients before making my decision.
Susie and I love our new staircase and we will be showing it off to all our friends!"
Jeanne Deiger, Charlotte, NC - August '10 - 74 balusters
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"We've been in our house for over 12 years and have spent years updating our 1985 "decor", from taking down wallpaper to updating the kitchen and bathrooms. Mel and I feel this is one of the best and most beautiful upgrades we've made yet!
Thank you for making the process so easy for us -- educating us on the styles and finishes of the balusters, creating a design based on what we liked best, and installing our new balusters with such attention to detail and quality.
We are very pleased that we decided to make this change AND that we chose to work with John -- it has been a wonderful experience!"
Susan & Mel Hayworth, Charlotte, NC - August '10 - 76 balusters
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"We love our new home, at least it feels like a new home now, thanks to you John and our new balusters. It has been a pleasure working with you from the first phone call to the end of the job. You were very patient with us, as we kept changing the design. In the end we got exactly what we were envisioning and so much more.
The transformation was done neatly, and it has truly been the best experience we have had having someone come into our home to do work. We would highly recommend you and your company to anyone!!!"
Nina & Daryl Moore, Mint Hill, NC - July '10 - 65 balusters
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"We are so glad we chose Staircase Transformations. The service was excellent and we were involved throughout the process. We are 100% happy with the change to our stairs!
John gave us multiple designs to choose from and made sure we got exactly what we wanted! Thanks for your patience,commitment and passion for your work!"
Sharan & Vinod Bhatt, Ballantyne area, Charlotte, NC - July '10 - 92 balusters
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"What a pleasure it was working with you on our staircase transformation! Wendy and I are absolutely thrilled. Every time I pass our "new" staircase, I can't believe the difference the new balusters make. Our friends and family are also amazed.
You made the process easy and we are grateful for your flexibility working within our hectic schedule. I truly feel this was a "win-win"! Thanks again!"
Jeffrey & Wendy Rosner, Matthews, NC - June '10 - 92 balusters
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"John is a pleasure to work with from the initial consultation to the finished product. He is nothing but professional at every step of the way. John takes complete pride in his work and the results are stunning. Our home feels new to us again after living here for 11 years. I am happy to highly recommend Staircase Transformations!"
Amy LaPenta, South Charlotte, NC - June '10 - 52 balusters
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"I had researched having our wood spindles replaced. I came upon John's website and from the initial consultation, I was sold not only on the product but on John. The transformation is more beautiful that I had even imagined. John was great to work with and I would highly recommend John and the company to anyone without hesitation.
Out of all the remodeling projects we have done, this was by far the easiest and definitely has the WOW factor like no other. Thanks again John!!"
Patty & Larry Avery, Matthews, NC, June '10 - 90 balusters
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"Upgrading our spindles has made a fantastic difference to the look and feel of the our home!! John did excellent work with minimal intrusion as he completed the job in less than 24 hours. John was very professional in all aspects of his business from initial quote to installation.
We are definitely pleased with the quality and workmanship and would strongly recommend Staircase Transformations to anyone who might be considering an upgrade."
Jeff & Laura, South Charlotte, May '10 - 82 balusters
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"From the moment I opened the door and saw my staircase transformation I was breath taken...I absolutely LOVE the work done - the design is fabulous and fits my home like a glove - thank you for all the effort put into the design and color. The best part about it is my 4 year old daughter saying "Mommy I love the new steps".
Everyone should have this staircase transformation - it not only transforms the staircase but your whole house too!"
Gillian Westley, Indian Trail NC - May '10 - 47 balusters
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"I have to say, we absolutely love the staircase transformation! I thought our stairwell was open before, but now it is amazing. Thanks for doing such a high quality job,
and for meeting the timeframe that you laid out. We love it!"
Brantlee & Mike Green, South Charlotte, NC- May '10 - 130 balusters _______________________________________________________________
"It's not difficult to write a testimonial when your expectations are exceeded! I have been in a business for most of my career where excellent customer service is the focus. On a scale of 1 to 10 (with 10 being the best), I can state that our experience working with you has been a 12!
You helped us to visualize the transformation in the planning stages and then kept us informed during the process until our day for installation arrived. It was so exciting to see how this made such a great change to the appearance of the staircase and how it improved and updated our decor. As I relayed to you before, this was definitely worth waiting for and I highly recommend your work.
You are a true professional in every way and it is very evident that you are passionate about what you do. Thank you for this experience...it has been a pleasure!"
Maryellen & Randy Walker, Sherrils Ford, NC- May '10 - 59 balusters _______________________________________________________________
"Thank you so much for your beautiful work and truly transforming our staircase and home! Ben and I love our new staircase! Also, thank you for your dedication to our project! I am certain that when we eventually sell our home, it is details such as our "new staircase" that will separate itself from other homes! Please feel free to provide us as references should future client's ask to speak your clients.
Thanks again for making our home beautiful!"
Meredith & Ben Le, Ballantyne Area, Charlotte, NC- May '10 - 14 balusters
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"John did a great job turning my staircase from outdated & ordinary to extraordinary. I am very pleased with the work and John is very knowledgeable, helpful, and professional. He knows his business and how to get it done right. It was awesome to watch him work and watch how the staircase was transformed in just a short few hours.
As a real estate agent I recommend John to all my clients or to anyone who wants to make dramatic visual improvement to their home for a small investment. We are enjoying the new staircase and everyone that came to my home was very impressed with how it looks now. Thank you John for the remarkable job you did in my home!"
Kevin Rayan, Fort Mill, SC- May '10 - 37 balusters
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"We would like to thank John again for his professionalism while transforming our staircase. Everything met all of our expectations, we love the new look. John was really organized with the transformation, the whole process was very smooth. We will recommend John to all of our friends needing a staircase transformation. It was very nice meeting John. Go Bobcats!!!!!!"
Sammy & Concetta Morris, Rock Hill, SC- May '10 - 39 balusters
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"We couldn't be happier with the Staircase Transformation! There isn't a day that goes by that I wish that we had done the conversion sooner. Your professionalism, customer service and efficiency were above and beyond any experience I have had in the past with contractors. If they were all as good as you I certaintly would be more motivated to pursue more home improvements.
The entire experience could not have been any better!"
Sandy & Adam Meggitt, Matthews, NC - April '10 - 60 balusters
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"I am truly amazed how my new balusters have transformed the total look of my home. It has completed the elegance and grandness I had envisioned. You were a pleasure to work with and your attention to meticulous details show in you work.
The quality of the balusters is fantastic and the color and scroll style you helped me choose is PERFECT! The process throughout the day of my transformation was awesome! You were clean, organized and professional. Thanks again!"
Marie, Matthews, NC - April '10 - 73 balusters
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"Where should we start, John Zeidner, the owner of Staircase Transformations is great. From the estimate to the finished product, nothing changed. He was on-time, everytime, and he was attentive, clean and meticulous with his work. We had our plain white wooden spindles replaced with beautiful decorative wrought iron balusters and it was truly a dramatic transformation and only took one day!
We are so happy with the quality of his work and the quality of the product he sells. Thank you John, you made it extremly easy."
Dan & Sharyn Shogan, Marvin, NC - April '10 - 75 balusters
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"Though my wife and I had received estimates from a number of companies to transform our balusters, we knew instantly from the first time we met, that we would be pursuing your services. During that initial meeting, you thoroughly explained all of the options available to us and answered the myriad of questions we posed.
We could not have been more pleased with your services, from that point through the final walk-through at the completion of the project. We had eagerly anticipated the new look of our staircase transformation, but the final results proved to exceed even our lofty expectations!
We were very pleased with the craftsmanship and service that you delivered, and would highly recommend your services to others. High quality craftsmanship...attention to detail...and extraordinary customer service! Thanks again John, for a job WELL DONE!"
Damon & Lashyia Porter, Charlotte, NC - March '10 - 128 balusters
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"I wanted to drop you a quick note to say THANKS, and that our staircase looks AMAZING! That transformation is something Keith & I have talked about doing for quite some time. I am so happy we found you to do the job. I will gladly recommend you to anyone I know looking for the same type of work."
Missy & Keith Wade, N. Charlotte - March '10 -18 balusters
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"From the first phone call to the actual staircase transformation, John was such a pleasure to work with for this project! We had recently completed several other projects in our home, and the work he did on our staircase was without question the most professional and least stressful of them all.
Whether it was a phone call or email, he responded to any questions we may have had in a very timely manner. John helped us choose the best color for our balusters according to the colors in our home. He also created different designs for us, so we would have a choice according to our budget. He was so patient with us, while we were deciding on the best design for our staircase.
John did an unbelievable job, and our staircase looks amazing. We would highly recommend him to anyone looking to update the look of their home!"
Jason & Barbara Dean Creel, Charlotte, NC - March '10 - 44 balusters
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"We are very pleased with our staircase transformation. John did an impeccable job. It has made a remarkable improvement to our home. John Zeidner was a pleasure to work with from the initial consultation to the transformation day. He is extremely professional, very personable and quick to respond.
This was a "no mess" transformation in only one day! Thank you John!"
Bryan & Anitra Horton, Steele Creek, NC - March '10 - 64 balusters
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"We would highly recommend John and Staircase Transformations. We had just
finished some renovations in our home and our new staircase transformation
has made it complete. Our new staircase looks gorgeous and it was all done
in 8 hours. John was great to work with and so professional and made the
process painless. During his initial visit he brought all the samples and
pictures with him. This made picking out our staircase so easy. On the day
of installation he was prompt and so careful to keep everything nice and
clean during the process. Thanks John for such a great experience!"
Laurel Odell-Clapp & Martin Clapp, Waxhaw, NC - March '10 - 54 balusters
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"My wife and I are very pleased with our staircase transformation. However, equally important to me was the professional way John handled the project. Even though this was a small job, his attention to detail and the pride of workmanship from the initial quote to the finished project demonstrated his professionalism and commitment to quality. Thank you for a job well done."
Tony Triana - South Charlotte - March '10 - 16 balusters
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"Upgrading our spindles has made a tremendous difference to the look of our staircase. John delivered a high level of customer service and patience throughout the entire process, especially as he worked with us through several design changes. He is exceptionally professional and it was a pleasure to work with him every step of the way. Thank you again for everything. We love the look of our new staircase!"
Mike & Alyssa Cowell - Ballantyne area, South Charlotte - March '10 - 80 balusters
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"We were amazed with the results of our staircase transformation. I would highly recommend John Zeidner to anyone. I actually considered doing the job myself, when I received a flyer in the mail from John. Perfect timing. I honestly could not have purchased the hardware any cheaper than John, but his expertise and professionalism was key. We had a couple of neighbors that purchased balusters directly from suppliers, who recommended random installers. One neighbor had to ask the installation team to come back and re-do some of the balusters.
I liked John's approach from the start. He came on-site and helped us in determining which balusters worked best for our floors. He also provided us with several suggested design options. Best part is he does the work himself. We were totally comfortable having him in our home doing the work. He's quite a perfectionist, and very professional. One neighbor came by the day he was doing our transformation, and hired him later that day. Balusters are very prominent in our home, so the impact of the transformation was significant especially given the relatively low cost of the project."
Skip & Candy Sherrill, South Charlotte - Feb '10 - 66 balusters
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"It's hard to express what an amazing transformation our house experienced by replacing our wooden staircase spindles with the hammered iron designs that you installed. It has completely changed the interior of our house from an ordinary looking home to one with a designer look & feel, all in 1 day!!!
We didn't imagine it would make this big an impact in the way our house looks but now, thanks to your company, we have a completely different look in our home!!! Thank you so very much!!!!"
Chris & Betsy Mapes - Steele Creek area, Charlotte, NC - Feb '10 - 75 balusters
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"We were very pleased with how the entire process went. Working with John from beginning to end has been an excellent, professional experience. The stairs look amazing and we are extremely impressed that what we believed would be a subtle change to our home, is in fact, quite a dramatic change. The transformation has truly enhanced the appearance of our home.
We highly recommend working with Staircase Transformations and John Zeidner!"
Dana & Jeremy Lamb - Indian Land, SC - Feb '10 - 21 balusters
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"We are 100% satisfied with both the quality as well as the installation of our new staircase and loft balusters. John worked well with us to help select the style and color that best fit the decor of our home. The installation was flawless and the clean up was continuous throughout the duration of the one day job. John is a meticulous and talented craftsman and the finished product is an excellent example of this.
We highly recommend that anyone desiring high quality iron balusters along with professional installation should contact John at Staircase Transformations!"
Don & Claire Kammerer, Fort Mill, SC - Feb '10 - 65 balusters
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"Many, many thanks - we are delighted with the staircase transformation! It is amazing how simply replacing the balusters has updated the look of our house - what a difference! From our initial meeting and throughout the installation, we were continuously impressed with your professionalism. You kept us thoroughly informed step-by-step and did exactly what you said you would do. And the quality of your workmanship is excellent! It was truly a pleasure working with you - we highly recommend your work to anyone!"
Nick & Anne Theisen, Indian Land, SC - Feb '10 - 111 balusters
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"If you are looking for an economical way to give your staircase a facelift, give Staircase Transformations a call! John was very professional and personable. Not only did we get a beautiful staircase, we have gained a friend! Thanks John and much success with your business."
Winslo & Mary Douglas, Ballantyne area, South Charlotte - Jan '10 - 24 balusters
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"My husband and I had wanted do this for years, we just never thought it was possible because of the way the builder installed our wood spindles, but John came over and worked with my husband and together they figured out how to do the transformation on our Saussy Burbank proprietary staircase**. It looks amazing! Not only was John professional, but fair and a pleasure to work with. I cannot say enough about his workmanship and attention to details."
Lisa & Mitch Samuel, Fort Mill - Dec '09 - 81 balusters
**Saussy Burbank has an atypical picket style architecture on some of their home designs (in Baxter Village and Lakeshore, among other area communities) but Staircase Transformations can uniquely and effectively convert them to elegant wrought iron balusters. If you own a SB home, just ask us how!
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"This job went great. John was very professional, was a pleasure to work with, and paid great attention to detail.
He did this job like he was doing it to his own house and wanted everything to be perfect, and he succeeded. No snags, no surprises, no miscues. He told us it would take one day, and at the end of the day everything was complete, picked up, and clean, and you couldn't tell that earlier that morning there had been wood spindles there instead of wrought iron. I would not hesitate to recommend John to anyone looking to do this type of installation."
Gerry Smith & Kelly Ryan-Smith, Ballantyne area, Charlotte - Dec '09 - 66 balusters
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"We are amazed at our staircase transformation! My wife was skeptical about the whole endeavour - but she was floored by the change calling it "elegant art". For very reasonable money you will receive a beautiful permanent change to your home. John the owner is wonderful to work with and delivers SUPERIOR service. Another company quoted a substantially higher rate coupled with work completion issues. My advice without a doubt is - DO THIS !!! "
John & Brookie Dakake, Charlotte - Nov '09 - 11 balusters
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"I would highly recommend John and Staircase Transformations to anyone who wants to add a little something extra to their boring staircase. I am so happy with the look of our new staircase and what an easy process. John was great to work with and was very responsive and friendly. John even came to our house twice to show us samples when I was unavailable for the first visit with my husband. The website says "We'll bring the showroom to you"…what truth in advertising. John had all the samples and pictures with him which made picking out what we wanted so simple and hassle free…all without having to leave the house. The work was delivered when promised and took less than a day to complete. Thank you so much! It has been a pleasure working with you John!!"
Mark & Erin Goodwin, Fort Mill - Nov '09 - 18 balusters
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"I believe Linda summed up the experience best in one word - PERFECT. While the transformation itself is stunning and exceeded our expectations, there is another dimension you have brought to our renovation experience.
For us having a truly perfect experience meant we were able to partner with you on the design aspects of the job, the level of communication from start to finish was consistent and thoughtful, you did not waste my time waiting for you to show when promised, and you treated our home as if it was your own.
So many companies just try to sell you something - promise the world - and then just do not deliver after the contract is signed. That was not the case here at all. The attention to detail during our total engagement was wonderful, you communicated what to expect and when, were flexible to my family's needs and delivered above what was promised.
Again - the word simply to describe everything is PERFECT."
Pat & Linda Cook, Indian Land - Oct '09 - 131 balusters
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"John completed our staircase in one day. From start to finish it was a smooth, easy process. What a difference in our entryway's appearance! I like the shoes on the bottom of the rails it gives it a great finishing touch that I don't see on other people's stairways. I highly recommend John to get the job done, he is dependable and trustworthy. We are very glad we made this decision."
Deanna & Jim Schill, Fort Mill - Sept '09 - 59 balusters
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"We are so pleased with how stunning our stairs look! I had no idea how dramatic of a change the transformation would make or how affordable it would be. In half a day we have a new home with no clean up or prep work on our part! John you are a true professional and my kids think you are so cool. I am telling everyone what a great experience we had working with you. Thanks again for everything."
Rod & Ethel Milliken, Charlotte - Sept '09 - 29 balusters
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"We can't get over how different our staircase looks. John did a great job and he did exactly what he said he would. When we enter our foyer, we feel like we have a new house. I would recommend updating your staircase and using Staircase Transformations to do the job. It will give your home a new custom look."
Shawn & Stephen Perkins, Tega Cay - Aug '09 - 59 balusters
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"The balusters look fantastic. It is amazing to me how a simple change can make so much of difference. Great work!"
Mark & Shellie Ott, Fort Mill - July '09 - 46 balusters
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"We are absolutely thrilled with John's craftsmanship! The transformation was completed in a timely fashion as promised and designed. John took the time on multiple occasions to consult, design and plan the transformation with our taste in mind. He even recommended and made baluster placement changes en route to completion. It has made a tremendous impact on the décor of our home and we would recommend Staircase Transformations to any homeowner looking to enhance their home in a creative yet economical way!"
Heath & Dolly O'Hara, Tega Cay - July '09 - 126 balusters
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"From start to finish, John was professional and prompt. He worked with us to create the design we were looking for and provided sketches to help us visualize our result. The new look of our staircase gave it a real "custom" feel. He is competitively priced and offers great value with his personal service and expertise. "
Andrea & Gerry Gill, Charlotte, NC - June '09 - 65 balusters
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"We would highly recommend Staircase Transformations to anyone looking for a relatively inexpensive way to update/decorate their home. John provided many options and was very helpful in the decision making process. He was very professional, meticulous, and dependable. It only took him a day to change the look of our home and he left it cleaner than it was when he started!"
Nicole and Scott Daugherty, Charlotte - June '09 - 64 balusters
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"We were so impressed with the high quality of the work and the short amount time it took to install. The transformation has made a huge difference in how our house looks and flows. We would highly recommend the investment!"
Greg & Karen Claffey, Ballantyne area, South Charlotte - June '09 - 94 balusters
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"Mike and I want to tell you how much we LOVE our staircases now! WOW! What a difference!! We have gotten so many compliments and it hasn't been a week! You were a pleasure to work with and very professional.
We enjoyed having you here. Not to mention how well you cleaned up (are you free Thursday for another dusting and vacuum?). "
Sheri & Mike Shaughness, Fort Mill - June '09 - 128 balusters
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"It's all in the name! Our staircase was truly transformed thanks to John! I highly recommend John and Staircase Transformations – from start to finish. Who would have known there were so many baluster selections to choose from? John made it very easy by showing a variety of designs, color samples and noticing every detail of our existing home to find the right décor that fit our existing style. Plus, his artistic rendering really helps you visual the final outcome and transformation.
We love the new look and upgrade in our home – what a difference! "
Andrea & Joe Scalise, Waxhaw - May '09 - 36 balusters
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"We want to thank you again for transforming our staircase to a grand entrance way. Not only do you provide a quality product, but you provide exceptional customer service. I would recommend your company to anyone. It was a pleasure to meet and work with you."
Cary & Diana Brent, Fort Mill - May '09 - 71 balusters
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"No need to look any further...if you are looking for this type of service. John was a pleasure to work with. We knew the overall effect would be great but we were blown away by the end result.This will drastically change the look of your home and can be completed in just one weekend.
John had so many styles to choose from and kept the neatest, cleanest work site. Really have nothing but positive things to say about both Staircase Transformations and our new, updated, custom balusters!"
Constance & Terry Collins, Tega Cay - April '08 - 101 balusters
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